GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
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GroovyTek FAQ
GroovyTek believes folks over the age of 40 are being mistreated and ignored by Silicon Valley. We are here to help change that.
GroovyTek is a personal technology training service that focuses on education and empowerment. We offer training sessions to help you get a handle on your technology.
Our prices range for on-site sessions, over the phone sessions, and memberships. Call our Customer Care team at 877-201-3586 to figure out the best deal to tackle your technology to-do list!
GroovyTek’s patient, respectful approach offers peace of mind to anyone looking for a local tech support service. Technology companies don’t offer user manuals these days, and it’s hard to stay up-to-date with constant changes.
From smart device hook-ups to WiFi and network connectivity support, GroovyTek can help diagnose problems and help you work through your to-do list.
GroovyTek has been in business for over eight years! During that time, we’ve racked up over 10,000 hours worth of experience covering all sorts of issues.
GroovyTek’s current physical locations are in Colorado, Arizona, and Florida. If you’re looking for remote support for a technical issue, no worries! We can help you from anywhere in the world.
You’ve probably heard of Geek Squad. However, GroovyTek’s approach is focused on education and empowerment. Rather than just fixing a broken screen or keyboard, GroovyTek can teach you how to master technology skills.
As more people are working and connecting online during the pandemic, GroovyTek has adapted to the changing times. We can conduct over the phone sessions, often on the same day you call in with an issue.
Yes! Our trainers can remotely access your devices from anywhere. No matter where you’re located, our trainers can help you with over the phone sessions even if they’re located outside the immediate service area.
Whether you’ve got an iPhone or a Windows laptop, or even if you’re not sure what you’ve got, we can help! No matter how tiny or large the issues, our trainers have the patience and skill set to solve it for you.
We can help you! Give our Customer Care Team a call at 877-201-3586. They can talk through your issues and pass the list along to your trainer.
GroovyTek can help with all sorts of issues like learning to text or helping you sync up your photos. But when it comes to hardware support, such as using tools to fix your computer, that’s not a service GroovyTek supports at this time.
Yes! From helping you get a new mobile device set up, get a direct connection to your computer and TV, or mobile device support, GroovyTek can help.
Some of our tutorials are located on our blog at www.groovytek.com/tekfun. Others are located on our YouTube channel.
During times of social distancing, our over the phone sessions are incredibly essential. Trainers can walk you through your issues over the phone. Or, they can remotely access your device and help you find what you’re looking for, just like they’re sitting right next to you.
GroovyTek Customer Support
Have feedback, questions, or concerns? Our customer care team is just a quick chat or email away—7 AM MT to 6 PM MT, Monday through Friday.
Tailored learning materials
Books, webinars, magazines, individualized training sessions, blog posts, and tutorials… we’ve got it all! No matter what you’re looking for, our resources can help.
Take Control Of Your Technology
Everything from your TV, to your smartphone, to your thermostat is updating daily. How are you supposed to keep up? We can help you knock out all the items on your technology to-do list.
Remote Virtual Learning Sessions
With stay-at-home orders in place across most states, it’s more important than ever to practice social distancing. Our remote learning sessions help you stay connected no matter where you are.
Client Reviews
Dear GroovyTek team, I thank you from the bottom of my heart for this very supportive and beneficial service you provide! I am so grateful!
Loretta J
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
Carole M
I have had two great sessions with GroovyTek and finally I have learned to use my smartphone calendar! I'm looking forward to my next session.
Mary D
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
John B
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind, friendly, people.
Ingrid S
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
Eva S
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
Karen B
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Karen M
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!
Margie C
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
Judy K
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
Jennifer H
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
Jim H
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Natalie W
We have had several help sessions with a GroovyTek trainer. WE could not be more pleased. My trainer takes all our questions and while answering types up his answers so even after he leaves, we can refer to his notes. I would recommend GroovyTek to any of my friends or family without hesitation. BTW, ALL the employees at this firm are extrememly knowledgeable and friendly.